Important safety tips!


Remember, we are rivals, not enemies. We all have the same goal, to capture all of the Pokémon! Have fun and don’t take the game too seriously.


  • Pay attention to your surroundings, especially as there is a lot of car, foot and segway traffic in this area. Please keep your phones down and your heads up while crossing the street.
  • It will be very hot, please be sure to dress appropriately and drink lots of water. Also, don’t forget to use a high SPF sunscreen, applied often.
  • In case of rain, it is highly recommended to bring a ziplock bag to protect your phone or tablet. An umbrella is also recommended.
  • Stay with your parents and friends at all times.
  • Please be respectful of other trainers and the general public. They will be all around you.
  • If you need help, please seek out a Crew member (wearing the yellow Crew badges) or a police officer immediately

Remember, the Crew is there to help everyone have fun. Don’t be afraid to ask them questions, or bring things to their attention.


Server concerns: With so many trainers playing at the same time, expect game servers to be lagging. Game actions may take longer than usual to load. Please be patient.